Why Choose Heritage Heating and Cooling?
Our goal is to provide extreme VALUE to our customers by offering the following:
Five Star Customer Service
The owner Jeff Parks takes full responsibility for being a five- star customer service operation. We are rated extremely high on Google, Yelp, NextDoor.com, Y.P.com, and the Better Business Bureau. This is our passion. We don’t settle for anything less than five- stars and work hard at our excellent reputation. This is what consumers want and deserve!
Communication is Crucial
Jeff Parks and his team believe that quick and accurate communication is crucial in any task performed in the service industry. Jeff Parks answers all the calls quickly. We don’t use call centers, answering services or call takers who aren’t able to perform a task promptly and accurately. You get to speak with the owner directly. We utilize texting which saves time and money.
We try to follow up after each call and service to make sure you are satisfied with our work and to answer any questions you may have. This gives peace of mind to the buyer.
You are not just a number here at Heritage but a respected client who pays “hard earned” money for our service. We are family owned and operated and will treat you like wise.
Jeff spends a considerable time on the phone helping folks for free. Sometimes this saves them a service call or wasted time researching on the Internet.
Our main line of product installed has the best warrantee in the industry and is backed up by the factory, even repairing the system on certain models. This saves you money in the future by not having to replace something in the future.
License, Bonded, and Insured
We pull permits when needed. Only licensed contractors can do this. We are fully insured in case a problem happens. This gives you peace of mind. No sub-contractors will ever be used.